Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Need To Contact Us? 

Here's a quick list:

Emergency: 911
On-base emergency (fire, police, ambulance): 760-830-3333
Quarterdeck (Main Line): 760-830-2190
Health Benefits Advisor: 760-830-2903 / 2961
Chaplain: 760-830-2429
Public Affairs Office: 760-830-2362
Patient Administration: 760-830-2513
Adult Medical Care Clinic: 760-830-2621
Military Health System Nurse Advice Line: 800-TRICARE (800-874-2273)

Patient Relations/Patient Advocacy

Patient Advocate

Phone: 760-830-2475

Health Benefit Advisor

Phone: 760-830-2903

Contact Us

Phone

Hospital Quarterdeck (Main Line): 760-830-2190
MHS Nurse Advice Line: 800-TRICARE (800-874-2273)
Appointment line: 760-830-2752
Command Suite: 760-830-2188
Adult Medical Care Clinic: 760-830-2621
Public Affairs Office: 760-830-2362
Patient Administration: 760-830-2513
PEBLO (Med Board): 760-830-2013
Fax: 760-830-2061 (Operations Mgmt. Office); 760-830-2332 (Records); 760-417-6857 (Pharmacy)
 
    Don't forget to keep your family's information up to date in DEERS!