Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Getting Care

Visitor Policy


At the Robert E. Bush Naval Hospital/Navy Medicine Readiness and Training Command Twentynine Palms, we pride ourselves in our customer service. Visitors are welcome to visit inpatients two per patient at a time. Visiting privileges could be limited due to patient's condition. Please contact the nursing staff for further information.
Don't forget to keep your family's information up to date in DEERS!