Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Active Duty

Sick Call

Available Daily 7:30 a.m. – 4 p.m. 

Physical Exams

Provides medical screening and documentation for Active and Reserve Components, and ROTC in preparation for transition to:

  • Military Training Schools
  • Periodic Health Assessment
    (for TRICARE remote Soldiers and those not assigned a primary care manager)
  • End of term of service to include Chapter
  • Retirement

Exceptional Family Member Program (EFMP)

Information for military Families with an exceptional special needs family member (EFM).

 

Contact Us

Phone

Appointment line: (760) 830-2752
Cancellation line: (760) 830-2369

Hours

Family Medicine appointments:
Monday - Wednesday & Friday: 7:40 a.m. to 3:20 p.m.
Thursdays: 7:40 a.m. to 2:40 p.m.
Phone lines are Monday - Wednesday & Friday: 7:45 a.m. to 3:45 p.m.
Thursdays: 9 a.m. to 3:45 p.m.
For “After Hours” information/advice, please call Naval Hospital Twentynine Palms Quarterdeck at (760) 830-2190.
Don't forget to keep your family's information up to date in DEERS!