Appointments & Referrals

How to make an appointment at the Robert E. Bush Naval Hospital:

1) By using MHS GENESIS https://patientportal.mhsgenesis.health.mil/

2) By calling one of the phone numbers for our departments or clinics, listed on the right-hand side of this web page.

What information is required when making an appointment?

When making an appointment you will need name and date of birth or member's DoD ID number.

In order to ensure effective communication between patients and Primary Care Managers our staff will ask you to verify your home phone, work phone, home address, and any allergies to medications to keep your information current.

How do I cancel an appointment at the Robert E. Bush Naval Hospital?

By calling the numbers provided above during business hours.

How may I receive medical advice after hours?

To reach the Medical Officer of the Day, please call the Quarterdeck at (760) 830-2190.

Did you know?

Outpatient Services schedules over 3,500 appointments each month.

Enrollment in the Defense Enrollment Eligibility Reporting System (DEERS) is mandatory for appointment scheduling. TRICARE Prime patients have priority over TRICARE Select patients.

If you no longer need your appointment, it is recommended to cancel your appointment at least two hours in advance. This allows other patients an opportunity to access health care.

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.