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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Articles

News | Oct. 22, 2020

Specialized Robots Used to Disinfect NH Twentynine Palms

By Dave Marks, NHTP PAO

https:/

Robots shooting high-energy pulses to kill germs is not the future. It is now.

Naval Hospital Twentynine Palms at the Marine Corps Air Ground Combat Center in southern California recently purchased two robotic units that pulse high energy, broad spectrum UV light, to disinfect surface areas.

Registered nurse Teresa Turbyfill, infection preventionist in the hospital's Quality Management Department, raised the idea of purchasing the robots as the COVID-19 pandemic continued to grow in the early spring.

"Ultraviolet radiation emitting robots have been around for 20 years," Turbyfill said. "With the need for greater infection control, we are now using them in our operating rooms, in our post-anesthesia care unit and on the maternity ward. They've been a great success."

The robotic units are designed to complement manual cleaning and have been validated to deactivate pathogens such as VRE, MRSA, C. diff and SARS CoV-2.

Curtiss Hargrove, the hospital's Environmental Services supervisor, noted that his staff is thrilled with the addition of the robotic disinfection units. "The robots have been a great addition to the command, making it a much safer place," Hargrove stated. "My staff enters restricted areas for cleaning and disinfecting and these robots make them feel safer. Not only has my workers' morale improved, but also the quality of their work."   
  

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